James Dodkins - Doing Customer Experience like an Actual, Real-life Rockstar - S3 E11 - Worthix

FORMER HEAVY METAL ROCKSTAR, CURRENT CUSTOMER EXPERIENCE ROCKSTAR, HOST OF AMAZON PRIME'S 'THIS WEEK IN CX' AND ACCIDENTAL #1 BEST SELLING AUTHOR.

James used to be an actual, real life, legitimate, award-winning rockstar. He played guitar in a heavy metal band, released albums and tore up stages all over the world, James uses this unique experience to energize, empower and inspire his clients and their teams as a 'Customer Experience Rockstar'.

Follow James Dodkins
👉 Twitter:   / jdodkins  
👉 Find about more on James Dodkins on his website: https://www.jamesdodkins.com/

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Mary Drumond
Mary Drumond is Chief Marketing Officer at survey tech startup Worthix, and host of the Voices of Customer Experience Podcast. Originally a passion project, the podcast runs weekly and features some of the most influential CX thought-leaders, practitioners and academia on challenges, development and the evolution of CX.

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👉Twitter: https://bit.ly/marydrumond-twitter

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About Worthix
Worthix was born in the Experience Era where customers are the backbone, and customer-centricity is the soul of every company.
Innovation is at our core, and we believe in welding technology to bring companies and customers together.
Our purpose is to use cutting edge mathematical moderls and Artificial Intelligence to extract actionable, relevant, and easy-to-understand insight straight from your customers’ minds.
👉 https://bit.ly/worthix

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