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How to fix Microsoft Teams can't change sign in email address 1

How to fix Microsoft Teams can't change sign in email address

Are you struggling with the issue where Microsoft Teams won't let you change your sign-in email address on your Windows PC or Mac? This comprehensive guide shows you how to fix Microsoft Teams login issues, resolve the stuck email address error, and successfully switch accounts. Whether you are facing a grayed-out login box, Teams automatically signing into the wrong account, or being unable to remove an old work or school email, we walk you through troubleshooting steps. These include clearing the Microsoft Teams cache, removing credentials from Windows Credential Manager, disconnecting accounts from Windows settings, and reinstalling the Teams app. This step-by-step solution helps you fix sign-in problems for personal and business accounts and ensures you can log in with the correct email address every time.

In This Video We Will See How to Fix Microsoft Teams Can't Change Sign In Email Address in Windows 11 and Windows 10

Here Are The Steps to Fix Microsoft Teams Can't Change Sign In Email Address

Method 1: Clear Teams Cache

1. Close Microsoft Teams completely (ensure it is not running in the taskbar).
2. Press Windows Key + R on your keyboard.
3. Type %appdata%\Microsoft\Teams and press Enter.
4. Select all files and folders inside this folder.
5. Right-click and select Delete.
6. Restart Microsoft Teams.
7. Done!

Method 2: Remove Account from Windows Settings

1. Click the Start menu and search for Settings.
2. Click on Accounts.
3. Select Access work or school from the sidebar.
4. Find the email address you want to remove.
5. Click on it and select Disconnect.
6. Click Yes to confirm.
7. Restart Your Computer.
8. Done!

Method 3: Clear Windows Credential Manager

1. Search for Control Panel and open it.
2. Set View by to Large icons.
3. Click on Credential Manager.
4. Select Windows Credentials.
5. Look for any entries starting with MicrosoftAccount:user= or msteams.
6. Click the drop-down arrow next to them and select Remove.
7. Click Yes to confirm for each entry.
8. Close Control Panel and restart Teams.
9. Done!

Method 4: Disconnect via Windows Email & accounts

1. Search for Settings and open it.
2. Go to Accounts.
3. Click on Email & accounts.
4. Locate the specific email address under "Accounts used by other apps".
5. Click on it and select Remove or Manage.
6. Follow the prompts to sign out or remove the account.
7. Restart Your Computer.
8. Done!

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