What went wrong with the new FAFSA program rollout?

Описание к видео What went wrong with the new FAFSA program rollout?

For students whose dreams of college hang on whether or not they can scrape together the money, federal aid is a key part of that dream. This year, many were met with frustration as improvements to the application caused a slew of technical glitches and processing delays. Liam Knox, admissions and enrollment reporter for Inside Higher Ed, joins CBS News to examine what went wrong.

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