Скачать или смотреть Uncovering Hidden Internet Faults After a Massive Storm! | Old Schools ADSL Faults

When a client reached out to SECURE A COM with complaints of slow internet speeds, we knew we had a mystery to solve! 🕵️‍♂️ Despite having only one socket in the house with a modem plugged in and a network cable running to a computer in another room, the internet speeds were crawling at 1.2 Mbps and constantly dropping out. 📉

Our Investigation:

🔍 Initial Tests: We disconnected the internal cable from the MDF and ran a trailing lead directly to the customer's premises, installing a new socket. Still, speeds lingered between 1.2 and 1.7 Mbps.

🔌 Equipment Check: Tested the Cat 5 network cable with our data testing equipment—passed with flying colours! ✔️ We even swapped out the modem, but speeds remained under spec.

🛠️ Conclusion: With a new internal cable, new socket, new modem, and a verified data cable, the issue wasn't on the client's end. This pointed to a 100% network issue. We ran a fast test on the line, and while it appeared to pass within spec, the slow speeds suggested otherwise.

🌩️ Possible Culprit: Massive storms in the area might have damaged exchange block lightning arrestors. We recommend a Level 2 technician to delve deeper and fix this fault.

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