Скачать или смотреть CISSP Exam Prep 2026 | Incident Management vs Problem Management Explained | Domain 7 Security

🚨 CISSP Exam Prep 2026 | Incident Management vs Problem Management Explained | Domain 7 Security Operations

Master the critical difference between Incident Management and Problem Management for your CISSP certification exam! This 5-minute CISSP Coffee Shot breaks down Domain 7 Security Operations concepts that 90% of candidates get wrong on the exam.

🎯 What is Incident Management?
Incident Management is the process of responding to unplanned interruptions or reductions in service quality. The primary objective is to REDUCE THE IMPACT and restore service as quickly as possible. Learn the 5-step process: Detection, Response, Reporting, Remediation, and Lessons Learned (D-R-R-R-L).

🎯 What is Problem Management?
Problem Management focuses on identifying and managing the ROOT CAUSES of incidents. The primary objective is to FIND AND FIX THE ROOT CAUSE to prevent incidents from recurring. Understand when to shift from incident response to problem analysis.

⚠️ CRITICAL EXAM DISTINCTION:
Incident Management = Fix it NOW (reduce impact, immediate response, triage and contain)
Problem Management = Fix it FOREVER (root cause analysis, prevent recurrence, long-term solution)

📚 CISSP Domain 7 Coverage (13% of Exam):
This video covers essential Security Operations concepts including:
✓ Incident response procedures
✓ Problem management processes
✓ Triage and prioritization techniques
✓ Containment vs eradication strategies
✓ Post-incident review requirements
✓ ITIL framework alignment
✓ Service management best practices

🔥 CISSP EXAM TIPS:
Containment always comes BEFORE eradication
Lessons Learned phase is MANDATORY (not optional)
Triage occurs in the Response phase
Keywords to watch: "current" = incident, "recurring" = problem
First priority in active incident = restore service
After multiple incidents = root cause analysis

💡 MEMORY TECHNIQUES:
Incident = Immediate = I (both start with I)
Problem = Prevent = P (both start with P)
D-R-R-R-L: Don't Run, Respond Right, Learn
NOW vs FOREVER time dimension framework

📊 CISSP Exam Statistics:
Domain 7 represents 13% of the CISSP exam
Approximately 19 questions from Security Operations
Incident/Problem Management appears in 3-5 questions
Scenario-based questions are common
High-value topic for exam success

🎓 Who Should Watch This Video:
✓ CISSP exam candidates preparing for certification
✓ Cybersecurity professionals studying for CISSP
✓ Information security managers learning best practices
✓ IT operations teams implementing ITIL frameworks
✓ Security Operations Center (SOC) analysts
✓ Incident response team members
✓ Anyone studying ISC2 CISSP certification

📖 RELATED CISSP TOPICS:
Change Management Process
Patch Management Best Practices
Disaster Recovery Planning
Business Continuity Management
IDS vs IPS Systems
SIEM and Log Management

🎬 MORE CISSP COFFEE SHOTS:
Subscribe for weekly CISSP exam preparation videos covering all 8 domains:
→ Domain 1: Security and Risk Management (15%)
→ Domain 2: Asset Security (10%)
→ Domain 3: Security Architecture and Engineering (13%)
→ Domain 4: Communication and Network Security (13%)
→ Domain 5: Identity and Access Management (13%)
→ Domain 6: Security Assessment and Testing (12%)
→ Domain 7: Security Operations (13%)
→ Domain 8: Software Development Security (11%)

❓ COMMON QUESTIONS ANSWERED:
Q: When do I use Incident Management?
A: During active security incidents requiring immediate response

Q: When do I use Problem Management?
A: When investigating recurring incidents to find root causes

Q: What's the difference between containment and eradication?
A: Containment stops the spread, eradication removes the threat

Q: Is Lessons Learned optional?
A: NO! It's mandatory in the incident management process

Q: How many CISSP questions cover this topic?
A: Expect 3-5 questions on incident/problem management


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