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Strategic Business Advisors Podcast. A nearshore outsourcing conversation with Richard Blank

Strategic Business Advisors
By Cary Prejean
Conversations with strategic business owners, advisors and accomplished game changers.

   • Strategic Business Advisors Podcast. A nea...  
   • Strategic Business Advisors Podcast.  
   • Any perils on the horizon?  



Richard Blank hired bassist Garry Gary Beers of INXS.
   • Garry Gary Beers INXS bassist performance ...  

Richard Blank Call Center commercial with Rapper GblackDaBest and Freestyle break-dancer Yeik Lawson Rodríguez.
   • Costa Rica's Call Center Rap video commerc...  

The Feliciano School of Business at Montclair State University. A Costa Rica’s Call Center visit with Richard Blank.
   • The Feliciano School of Business at Montcl...  

#RichardBlank #CostaRica #CallCenter #Outsourcing #Telemarketing #BPO #Sales #Entrepreneur #B2B #Business #Podcast #Gamification #CEO #StrategicBusinessAdvisors #CaryPrejean


Conversations with business owners, business coaches and other thought leaders in industry to discover what they’re seeing in business in terms of:

Recurring problems/breakdowns and solutions used to address them.

Best practices in their business

New trends/technology emerging in business

Listen in for the latest trends.

In this interview with Richard Blank, Founder and CEO of Costa Rica's Call Center, we discuss his journey from growing up in Philadelphia to starting a call center in Costa Rica. Richard shares his rich experience in starting and scaling a business, his management style, his priority to take care of customers and methods he uses to keep it all fun. Very interesting conversation. A very interesting gentlemen, who appreciates the contribution his employees are and has some insight into building lasting relationships.

Cary Prejean, a native of Louisiana, is the founder of CFO Consulting, LLC with over 35 years of experience as a CFO in industry and as a CFO consultant. His background includes a bachelor’s degree in accounting, a CPA license and he’s a certified ontological coach with Newfield Network. He works with business owners to help them turn their business into what he’s labeled “the well-oiled machine” process.

He is a public speaker and hosted the “Financial Design Hour” on WJBO radio in Baton Rouge for several years. He has also taught courses over an eight-year period in finance at Louisiana State University, University of Louisiana-Lafayette, Southeastern Louisiana University and Baton Rouge Community College. He also facilitated courses in the ontology of language for Education for Living Seminars, Inc. in south Louisiana, Iowa, and Tennessee for seven years. These courses were focused on personal growth and effectiveness and leadership and team building.

As a business owner, nothing is more frustrating than feeling stuck. You can see what’s possible, but you’re too busy putting out fires. It doesn’t have to be this way. I’ve coached thousands of busy business owners to get to the next level. Regardless of your industry (e.g., e-commerce, manufacturing, distribution), you don’t need platitudes and inspiration. You need strategic insights and solutions. Given the demands of running a business, you need more than bookkeeping. Leverage my strategic and financial business experience to reach your next level goals.

Our Mission
We realize that owning and running a business can be a frustrating, stressful and overwhelming pursuit.

You’re working long hours and you never seem to be able to catch up.
You’re constantly having to put out fires.
You wonder why your employees just don’t “get it” and can’t seem to finish anything out of the norm.
You feel stuck and are unsure about the future of your business.
You can’t take extended time off because you fear the business would implode without your constant attention.
You lose sleep worrying about what may be happening that could threaten your business.
You struggle with knowing what actions to take to make the business run smoother and be more profitable.
I get it. I’ve been there. And I want you to know it’s not your fault. What we offer is a
better way to own a business.

Rather than constantly going over reams of reports trying to figure out what’s going on, we’ll get you dashboards on a weekly basis that will allow you to truly manage by the numbers. Your time looking over your company’s operations and finances will take just one hour per week.
Rather than being frustrated with employees who won’t or don’t resolve issues without you having to get involved, you’ll have a highly functioning team of dedicated employees who are on board.
Rather than working 80 to 100 hours per week, you’ll be able to have a much better work-life balance and be able to take extended time off and the business will operate just as smoothly as if you were there.