Industry Insiders Expose How Customer Service Is Being Transformed!

Dive into the heart of customer service innovation with our journey through Customer Contact Week (CCW) in Austin, Texas. This experience gives you a front-row seat to the latest trends in AI, automation, and how technology is changing the game in customer experience.

Catch exclusive interviews with leaders from some of the most forward-thinking companies out there, including Amplifai, Etech Global Services, Marriott International, Prosodica, Working Solutions, Awaken, Collaboration Room, and OP360. Hear straight from the experts about how they're using new tools and strategies to make customer service faster, smarter, and more personalized than ever before.

From the insights of global giants like Marriott International to the innovative approaches of tech-driven firms like Prosodica and Amplifai, this vlog offers a unique glimpse into the future of customer interactions. Whether it's enhancing customer engagement, leveraging AI for better service delivery, or exploring the latest in collaboration technologies, these conversations are packed with valuable takeaways.

Join us as we explore how these industry leaders are not just keeping up with customer expectations but setting new standards for excellence. It's all about creating connections, solving problems in real-time, and building customer loyalty in today's fast-paced world. Don't miss out on this behind-the-scenes look at what's next in customer service.

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Podcast: "CX In the Wild": https://www.buzzsprout.com/1993558