Скачать или смотреть Pro Tips For Removing Google Reviews (I've Reported 1,000s)

If you’ve got a bad or blatantly fake Google review on your Business Profile and you’re wondering what actually works to get it removed—this video walks you through it step-by-step. I’ll show you where to report a review inside GBP, which specific policies matter (and which don’t), the evidence to include, and exactly how to file the appeal when “Decision pending” drags on.

What you’ll learn

How Google actually enforces review policies
The review reasons that do get traction (e.g., Fake Engagement, Off-topic, Impersonation, Personal Information, Illegal Content, Conflicts of Interest)
Common non-violations people waste time arguing (e.g., “not a customer,” general disputes or refund complaints)
How to build your evidence (screenshots, links, name matches, context)
When to appeal (don’t wait around) and how to escalate smartly

Chapters

00:00 – Intro & what this video covers
00:55 – Where to report a review in Google Business Profile
01:54 – “Decision pending,” timelines & when to escalate
02:59 – What evidence to include (and how to present it)
03:41 – Reporting "review attacks"
05:18 – How to cite policies correctly in your appeal
05:40 – Policies that work: Fake Engagement, Off-topic, Impersonation, Personal Info, Illegal Content, Conflicts
06:07 – What is NOT a violation (and why “not a customer” usually fails)
08:41 – Why Google won’t adjudicate business disputes
10:04 – Structuring your appeal for clarity
10:53 – Reading policies like a reviewer (how to “think like Google”)
15:22 – Commonly overlooked policies & easy wins
18:20 – Final tips & takeaways

Quick checklist for your appeal:

Identify the exact policy name being violated
Explain why the review breaks that policy (brief + concrete)
Attach proof: screenshots, links, name matches, context tying it to the policy
If three days pass with no change: submit the appeal (don’t wait longer)
Keep your tone factual and concise—avoid emotional language

Helpful resources (official)

Google Maps/User Contributed Content (Prohibited & Restricted Content)
GBP Review Management Tool
GBP Help Community


Tip: In your appeal, quote the exact policy section title you’re invoking and attach proof that supports that policy.

Best practices (ongoing)

Monitor reviews weekly; set up notifications
Respond professionally to legitimate negative feedback
Don’t incentivize reviews; avoid mass “flag everything” tactics
Keep internal notes/screenshots when incidents occur—future proof for appeals

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Questions about a tricky review? Drop it in the comments. I’ll help you map it to policy!

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