Salesforce Community Cloud(Experience Cloud) - Knowledge Management

Описание к видео Salesforce Community Cloud(Experience Cloud) - Knowledge Management

Salesforce Community Cloud(Experience Cloud) - Knowledge Management
-We will be discussing how to add Knowledge to the Experience Cloud

Topics Covered

1. Understanding the concept of Knowledge
2. Enable lightning Knowledge
3. Modify the Knowledge page layout
4. Create Knowledge Articles
5. Content Management - Create Topics
6. Create Featured Topics
7. Article Management - Associate articles to the topic
8. Add Featured Topics to the Community builder
9. Verify whether Knowledge articles are visible to Guest Community Users.
10. End to End Demo

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