Скачать или смотреть Avianca Airlines Refund Process for Cancelled International Flights

Avianca Airlines Cancellation & Refund Policy – What You Should Know

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

When travel plans change, knowing your airline’s cancellation and refund policy is essential. Avianca Airlines offers flexible options in certain scenarios, but policies vary depending on fare type and timing.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

This guide explains how to cancel your Avianca flight, understand refund eligibility, and contact support for assistance.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

1. Avianca’s 24-Hour Free Cancellation Policy

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Avianca allows free cancellations within 24 hours of booking if your flight is at least 7 days away. In such cases, a full refund is issued to the original payment method.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

This only applies to tickets booked directly through Avianca’s official website or call center.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

2. How to Cancel an Avianca Flight

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Visit the Avianca website and use the “Manage Your Booking” feature. Enter your last name and booking code to view your reservation.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Select the flight you wish to cancel and follow the prompts to complete the cancellation process.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

3. Refund Eligibility After 24 Hours

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Once the 24-hour window closes, refund eligibility depends on your fare type. Many low-cost fares are non-refundable.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Refundable fares allow cancellations with partial or full refunds, minus any applicable service fees.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

4. Refundable vs. Non-Refundable Tickets

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Refundable fares cost more but give you the flexibility to cancel for a refund before departure.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Non-refundable tickets may offer travel credits instead of cash refunds, depending on the reason for cancellation.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

5. Avianca Cancellation Due to Operational Reasons

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

If Avianca cancels your flight, you are entitled to a full refund or a no-cost rebooking to a similar itinerary.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Avianca will notify passengers by email or phone and provide rebooking instructions or refund options.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

6. Refund Processing Time

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Refunds generally take 7–20 business days depending on your payment method and country of residence.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

You can track your refund status on Avianca’s official website under the refund request section.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

7. Travel Voucher Option

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

Instead of a refund, you can opt for a travel voucher valid for future Avianca flights within a set period.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM

This is often quicker to process and may include bonus value depending on the promotion.

USA +1(888)-995-3066
UK +44(204)5243-974 OTA TEAM