Скачать или смотреть Transforming Client Engagement in Financial Institutions

Jim Wray - Microsoft

Microsoft and its partner ecosystem help financial institutions reduce cost and risk, modernize core systems, and delight customer and employees to achieve differentiation and spur sustainable growth.

During this informative session, Jim will discuss how the financial services industry is innovating and transforming by leveraging Microsoft solutions, covering topics such as:

Combat financial crime
-Align operations to eliminate siloed approaches to transaction monitoring and screening in addressing the changing nature of financial crime.-Ensure systemic efficiency by identifying and reporting suspicious activities to the appropriate authorities.-Leverage the latest technology and techniques to identify and help protect the bank and its customers against losses and criminal activity.-Identify outliers faster to respond to the newest criminal topologies. Deploy enhanced data analytics to conduct ongoing risk scoring.

Modernize payments and core banking
-Enable banks to compete against new born-in-the-cloud non-bank competitors by modernizing older batch-based core systems to operate in an agile, data-driven, real-time way.-Develop core systems that can support the needs of modern data science, enhancing the ability to prepare data for advanced analytics and machine learning processes.-Discover new revenue streams from real-time payments data. Be more agile in rolling out new banking products and services to meet customer demand.-Build the infrastructure to enable real-time payments to address needs in today’s client-centric economy and to build new and relevant business models.

Deliver Differentiated, Digital Customer Experiences
-Bring together disparate data sources together to attain a 360-degree customer view and manage customer experience across all channels.-Identify key patterns and make real-time recommendations for the most suitable action at the right time and via the right channel.