Скачать или смотреть When Should I Request Train Station Assistance?

Planning a train journey and wondering about extra support? This video explains precisely when and why you should request train station assistance, ensuring your trip is as smooth and stress-free as possible.

Here’s how to ensure a smooth, stress-free trip:
► Request assistance for boarding, navigation, or luggage handling.
► Book your assistance request at least 24-48 hours in advance, ideally when purchasing your ticket.
► Be specific about your needs, such as wheelchair assistance or help with bags, when making your request.
► Arrive 30 minutes early on departure day and head to the designated meeting point.
► Understand that this service covers a wide range of needs, from mobility challenges to traveling with children.


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