How it Works for Customers? | Agentforce - The Future of Generative AI 🤖 | Salesforce | Live-Demo 🔴

Follow the steps as per the demo:

🔧 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 𝗨𝗽 𝗘𝗶𝗻𝘀𝘁𝗲𝗶𝗻 𝗮𝗻𝗱 𝗔𝗴𝗲𝗻𝘁
╰┈➤ Enable Einstein Generative AI toggle
╰┈➤ Turn on Einstein Bot toggle
╰┈➤ Activate Einstein Copilot for Salesforce
╰┈➤ Publish Embedded Service Deployment
╰┈➤ Publish Experience Cloud site
╰┈➤ Configure agent with topics and actions
╰┈➤ Create 'Experience management' topic
╰┈➤ Add 'Get experience details' action

🤖 𝗖𝗼𝗻𝗳𝗶𝗴𝘂𝗿𝗶𝗻𝗴 𝗔𝗴𝗲𝗻𝘁 𝗔𝗰𝘁𝗶𝗼𝗻𝘀
╰┈➤ Test agent with 'Full moon beach party experience' query
╰┈➤ Add 'Generate personalized schedule' action
╰┈➤ Add 'Get customer details' action
╰┈➤ Add 'Get sessions' action
╰┈➤ Add 'Create experience session booking' action
╰┈➤ Provide instructions for agent to pick correct actions
╰┈➤ Add 5 custom instructions to train the agent

🧪 𝗧𝗲𝘀𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗣𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻𝘀
╰┈➤ Test agent with sample queries
╰┈➤ Add permission set to agent's user profile
╰┈➤ Assign 'Service Agent Permissions' to Einstein Service Agent User
╰┈➤ Add agent to Coral Cloud site
╰┈➤ Implement embedded messaging on Experience site
╰┈➤ Test agent as a customer on Coral Cloud experience
╰┈➤ Interact with agent using 'underground cave exploration' query