The 5 Stages of ITSM (ITIL V2) are essential for understanding how IT Service Management transforms businesses and IT operations.
In this video, we break down each stage in the simplest terms possible—so whether you’re a beginner, student, IT professional, or business leader, you’ll quickly grasp the fundamentals of ITSM. You’ll learn about Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement, with real-world examples to make concepts crystal clear. By the end, you’ll know how ITIL V2 helps organizations reduce downtime, streamline workflows, and deliver better customer experiences. If you’ve ever wondered how ITSM frameworks work or how they impact digital transformation, this is the perfect starting point. Don’t forget to watch till the end and subscribe for more videos where we simplify ITSM, ITIL, ERP, and beyond.
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