Скачать или смотреть Customer Service - Fact or Fiction?

What’s the best way to provide good customer service to those who patronize your business? Should you invest in new technology, hire additional staff, or develop complex methods for interacting with those you serve? Today’s episode outlines practical steps for interacting with your clients or customers in situations where they’re unhappy with the products or services you provide. We’ll also discuss how to set healthy parameters for providing true “customer service” in a way that doesn’t compromise the core values of your business.

ValorExcel is committed to helping small businesses and nonprofits to launch their endeavors on a firm foundation and to ensure that they're always doing "smart work". Do you have a new or existing business and you're wondering whether or not you've gotten off to a solid start? Click the link below to download a free PDF entitled "Taking Your Organization's Temperature". It'll guide you through a quick analysis of the health of your organization, and it can be real eye-opener as to what you're doing right and what you're doing wrong.
https://www.valorexcel.com/takeyourtemp

If you're the manager of a nonprofit, you're likely well aware of how difficult it can be to find adequate funding to support the mission and vision of your organization. ValorExcel offers an amazing tool to help you with that challenge, an online instructional course that covers in full detail how to write grants to secure the necessary funding to fuel your nonprofit. Click on the link below to see a short promo video outlining the content of the course.
   • Face Your Fears Course  

Also available in book form from Amazon.com:
https://www.amazon.com/dp/B0BVD1VW3Q?...