Скачать или смотреть Parcel Lockers by Auspost | Market Insights Live QLD | Belinda Quinn, Senior Transaction Manager

In this episode of Market Insights Live QLD, we speak with Belinda Quinn, Senior Transaction Manager at Australia Post, about the Parcel Locker program and why it’s becoming a game changer for consumers and the property industry.

Belinda shares insights on:
How parcel lockers improve convenience for high-density living and modern lifestyles
The impact of e-commerce growth across all generations, from Gen Z to Baby Boomers
Cost-free installation options for developers and alternative designs beyond the traditional red lockers
The rise of parcel volumes in markets like the Gold Coast and how Australia Post is addressing failed deliveries
The measurable boost in customer satisfaction through the Parcel Locker program

Whether you’re a property developer, investor, or just interested in how logistics are adapting to online shopping trends, this episode gives a practical overview of how parcel lockers work and why they matter.

📌 Key Takeaways:

Parcel lockers offer convenience and flexibility for consumers in apartments and high-density areas
Installation is free for developers, with customizable options for design and colour
Significant growth in online shopping has increased the need for efficient delivery solutions
Parcel lockers help reduce failed deliveries and improve overall customer satisfaction

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00:00 Introduction and Overview of Parcel Locker Program
00:55 Consumer Impact and E-commerce Trends
03:08 Convenience and Cost of Parcel Lockers
04:48 Customization and Developer Concerns
06:15 Gold Coast Market Insights
09:04 Conclusion
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