Скачать или смотреть Women in Ports Ep 13 | Nassia Katroutsou Evolve. Enable. Excel.

In this episode of Women in Ports, we sit down with Nassia Katroutsou, Head of Education and Training at the Institute of Chartered Shipbrokers (ICS), for a powerful and thought-provoking conversation on learning, leadership and transformation in shipping.

Nassia shares how she “accidentally” entered the maritime world after being encouraged to study Maritime Economics at the University of Piraeus — only to discover, through hands-on experience and exceptional mentors, a deep admiration for the industry. From chartering and post-fixture operations in Greece to major broker houses in the UK, her journey spans commercial shipping, digital transformation and ultimately a defining shift into learning and development.

At the heart of this episode is a clear message: education in maritime must move beyond theory. Knowledge alone is not enough. What truly drives performance is structured, role-specific learning that builds commercial mindset, digital capability, psychological safety and — above all — confidence.

Nassia speaks candidly about the industry’s reliance on informal training, the urgent need to invest in soft skills alongside AI and digital platforms, and why middle managers are the unsung heroes of change management. She also reflects on coaching, leadership evolution and the importance of women remaining authentic.

🎙️ Highlights include:
• Nassia’s “accidental” start in shipping and the mentors who shaped her path.
• Why structured learning — not just sitting next to a senior — is critical for career progression.
• The real skills gap: digital fluency, AI governance and communication capability.
• Psychological safety as the foundation of successful digital transformation.
• Why middle managers carry the pressure — and how leadership must evolve.
• Coaching as a catalyst for confidence and sustainable behavioural change.
• “Don’t be one of the boys” — authentic leadership advice for women in maritime.
• Why education must align with performance, not just tick a training box.

This is an honest discussion about confidence, commercial mindset, behavioural change and creating systems that enable women — and the wider workforce — to thrive in shipping and ports.

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⌛️ TIMECODES:

00:00 Meet Nassia: from commercial shipping to education leadership
01:00 “What attracted me? Nothing.” — an accidental maritime career
02:30 Mentorship, negotiations & learning shipping in real time
04:20 Moving to the UK: broker houses & commercial evolution
06:30 The turning point: discovering learning & development
09:15 The industry gap: knowledge vs structured learning systems
12:05 Digital transformation & psychological safety
15:40 The real skills gap: AI, digital tools & communication mastery
19:30 Middle managers: the overlooked heroes of change
23:10 Coaching, confidence & behavioural transformation
28:45 “Don’t be one of the boys” — authentic leadership for women

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