Скачать или смотреть Cue creates award-winning customer experiences with Infinity

Cue Clothing is a retail disruptor. Recently awarded the ORIAS ‘Best Multichannel Retailer’ for the second year running, Cue is unleashing innovations that are building a disruptive competitive advantage.

Watch Shane Lenton, Cue’s Chief Information & Digital Officer, and Lauren Cantwell, Cue’s eCommerce Manager, talk about how the retailer is blending digital and physical channels to reduce friction from every aspect of the customer experience.

With the Infinity unified commerce platform as its core, Cue is creating rich emotional connections, driving up conversions and sending transaction values soaring.

Shane Lenton describes why Cue moved to unified commerce, how he uses Infinity to deliver frictionless commerce across all of Cue’s channels and the business outcomes achieved, saying:

“It's the nirvana that a retailer looks for - a single view of inventory, a single view of customer and harmonised pricing across channels. And for us, it's become a real game changer.”

For more on how Infinity is enabling Cue to create industry-first innovations,
read the full case study.

If you’d like help to reduce friction from your customer experience, get in touch. We’d love to explore how Infinity can help you develop a unified customer journey.