Meet Nonprofit Cloud Case Management | Nonprofit Cloud Case Management Basics

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Nonprofit Cloud Case Management Basics :    • Nonprofit Cloud Case Management Basics  

Meet Nonprofit Cloud Case Management: https://trailhead.salesforce.com/cont...

Case managers at human service organizations have tough jobs. From figuring out how to manage large caseloads to building trust with clients and helping them reach their goals, case managers are real-life superheroes in our communities.

In this module, we cover Nonprofit Cloud Case Management, a Salesforce app that helps case managers (and their organizations) streamline workflows and keep client needs front and center.

Let’s start with the basics about what Nonprofit Cloud Case Management is (we call it Case Management throughout this module), what it can do for you and your organization, and some important considerations about data security.