Скачать или смотреть Why Workelevate? | Digital Workplace Service Automation Platform | Elevate Employee Experience

Schedule A Demo: https://progressive.in/contact.php

Progressive’s WORKELEVATE is a digital workplace service transformation solution (platform + services) built upon the organization’s diverse end-user experience management expertise of over 2 decades. It is led by automation, 24x7 Remote Agent Assist, Hands & Feet Support and a plethora of self-help & self-healing capabilities that aim to resolve employee service requests (IT, HR, Field, etc.) faster while maximizing digital workplace efficiency and elevating employee experience.

The Digital Workplace Service Automation Platform - Workelevate streamlines employee support services seamlessly through a rule-based chatbot that enables faster ticket resolutions, automates repetitive requests and provides one-click remediations to end-users. Following an omnichannel approach, it enables employees to access support through the channel they prefer. Having integration capabilities with SaaS applications and messaging platforms, the rule-based chatbot acts as a support companion for employees working hybrid.

Only crucial service requests demand human intervention while routine queries are taken care of. Hence, it is backed by live remote agents active 24x7 to maintain digital workplace uptime. It reduces the dependency on service desks and empowers the workforce with robust IT performance.

Workelevate platform with remote live agent support resolves up to 80% of tickets with zero-touch, helping businesses reduce their cost and save a lot of time. Built and managed by Progressive Infotech - the SaaS / On-premises platform is secure, scalable, and intuitive for all types of business users.

About Progressive Infotech

Progressive Infotech specializes in Automation-led employee support services and full-stack Infrastructure Services with unparalleled expertise of over two decades. With a position on the Gartner Magic Quadrant, it helps enterprises future-proof their digital workplace by providing employee-centric services. Encompassing more than 1000+ professionals, 150+ active clients, and an integrated 24×7 operation centre – Progressive manages technology, talent, and tools to ELEVATE end-user experience and keep your digital infrastructure always on and always available

Visit - www.progressive.in for more details.