FigJam tutorial: User journey mapping

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Need help aligning on what to build next? When product teams need to figure out what to prioritize, user journey maps can help them see where their attention is needed most.

In our new user journey map video, we’ll show you how to quickly customize a user journey map session using templates in FigJam.

You can access the template from the templates icon in FigJam, or here in the Figma community: https://www.figma.com/community/file/...

Learn more about FigJam templates here:
https://help.figma.com/hc/en-us/artic...

Learn more about running a voting session here:
https://help.figma.com/hc/en-us/artic...

Chapters:
00:00 - Intro
00:30 - What are user journey maps?
01:06 - Templates
01:35 - Template guides
01:54 - How to prepare the exercise
02:37 - Replace an image
02:51 - Update text
02:57 - Add links to text
03:20 - Save customized template
03:40 - Start the exercise
03:44 - Invite team members
04:05 - Audio chat
04:17 - Timer and music
04:25 - Sticky notes
04:48 - Connectors
05:15 - Stickers
05:50 - Tip!
06:01 - Stamps and emotes
06:42 - Voting sessions
07:18 - Task management
07:50 - Outro

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