How to Create a Restaurant Manager Checklist - Restaurant Management Tip

David Scott Peters is a restaurant management expert and founder of TheRestaurantExpert.com. We offer independent restaurant owners restaurant management tips. Get my latest ebook with all my best techniques here: http://bit.ly/2cOe5yF

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Video Notes on No Such Thing as Common Sense:

These are ways to take action in the restaurant today to be more efficient and profitable. Whether you’re looking for ways to cut and control food costs, trying to stabilize your labor costs, or you’re interested in building a management team that actually manages, these tips will help you.

David teaches real solutions to the biggest – and smallest – challenges in independent restaurants. Watch this video and then take action!

Do you ever find yourself frustrated with your management team because they just aren’t doing what you want them to and how you want them to do it? Do you sometimes want to fire them all and just do it yourself? Do you just plain wish you could leave the restaurant and not feel like it will fall apart without you there? Do you ever find yourself saying, “IT’S COMMON SENSE!”

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If you can relate to any of the questions above, you are probably suffering from a common case of “common sense-itis.”

What is common sense-itis? Well, let’s break it down.

Wikipedia states, “common sense, based on a strict construction of the term, consists of what people in common would agree on: that which they ‘sense’ as their common natural understanding.”

Now the “itis” comes from Greek language, meaning “inflammation.”

So, I define common sense-itis as the “never-ending headache you have from repeatedly banging your head against a brick wall when you enter your restaurant.”

This term applies most accurately when you apply it how most restaurant owners think their managers should do things. They think their managers should use “common sense” and just do what needs to be done the way they want them to do it.

Sounds a little like mind reading, right?

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Look, the definition of common sense clearly states that it’s a shared understanding based on experience. I can tell you right now that your managers, each and every one of them, do not share your experiences. They have not grown up in your shoes. They do not possess the same core values. They are not you and will not automatically do things your way, just because you think they should… because you think it’s common sense!

When you realize there is no such thing as common sense, you will learn very quickly you have to tell them exactly what you want done, how to do it and how well you want it done.

Get rid of common sense-itis once and for all. No, I’m not recommending you “take two pills and call me in the morning.” LOL Instead I offer two steps:
1) Create a manager’s opening and closing checklist.
2) Follow-up on the checklists to make sure the process is working and your managers are doing their job.

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Watch this video to learn how to create the perfect checklist that ensures the job is done how you want it done and by when.

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