Скачать или смотреть Ascendle Unscripted | Process Standardization—How Much Is Too Much?

How much process standardization is too much? In this episode of Ascendle Unscripted, Susannah Parnin Mitchell, VP of Operations at Ascendle, and Sally Punch, Senior Product Operations Manager at Tracelink, discuss the benefits and challenges of process standardization. Learn how to strike the right balance between efficiency and flexibility, foster creativity, and make data-driven decisions. Whether you're scaling your organization or enhancing team productivity, this conversation offers actionable insights to help you implement effective processes without stifling innovation.

Connect with Susannah:   / susannahparnin  

Chapters:
0:00 Introduction
1:34 Drawbacks of process standardization
2:45 How to know when there's too much standardization
6:03 How frequently to review your process standardization
9:24 How to communicate the "why"
15:15 Effects on contact time
17:07 Setting realistic expectations
19:33 Finding the balance of flexibility and consistency
20:35 Benefits of "just enough" standardization
22:01 Effects on scalability
23:53 Effects on metrics
28:28 Positive impact on decision-making
32:25 Key takeaways

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About Ascendle:
We partner with software product organizations to provide strategic consulting and accelerated development. We specialize in high complexity, high risk, and high visibility projects. When failure is not an option, our clients turn to us to deliver on their strategic goals.

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