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The era of Supplier Experience is here

Accelerated by recent global events and propelled by today’s need to fundamentally change the way in which organizations interact with their suppliers, there is a realization in the industry that the enterprise-supplier relationship cannot be treated as a zero-sum game.

Suppliers as an extension of the organization

Instead, it is now widely accepted that all suppliers should be seen as an extension of the organization.
Good suppliers require nurturing in the same way as good employees and the relationship is a partnership. The best suppliers will increasingly have a choice in terms of who they serve and who they choose not to serve as they will be in demand, especially as disruptive events increase, and depleting resources become more constrained than ever before.
We took the opportunity at World Procurement Congress 2022 to ask leading practitioners and supplier experience experts for their thoughts on what this means for how we work with suppliers and the importance of understanding the suppliers’ perspective

Download the exclusive survey

Check out our latest report for exclusive insights: The Voice of the Supplier Survey - Discover the Suppliers' Perspective

https://www.hicx.com/whitepapers/the-...