Скачать или смотреть My First Million Podcast Ep. 1: Building Client Retention & Scaling Teams with Brandis Kelly

In Episode 1 of the MSP Success Podcast, we talk to Brandis Kelly, President of DigeTekS, a thriving MSP with a nationwide footprint. Brandis shares her journey from helping a small team organize their operations to leading a successful business that’s scaling across multiple states.

In this episode, you’ll learn:

-Why building strong client relationships is crucial for retention
-How to hire and train a dedicated team for long-term growth
-Key strategies for marketing, consistency, and scaling
-Insights into hitting your first million in profit as an MSP

Brandis also reveals practical tips on team culture, leadership, and avoiding common pitfalls when scaling an MSP. If you're looking for actionable advice and real-world stories from someone who's been in the trenches, this episode is for you!

Timestamps:

0:00 - The Key to Client Retention
0:34 - Meet Brandis Kelly: President of DigeTekS
1:06 - How Brandis Entered the MSP World
3:02 - Building the Right Team
3:54 - Overcoming Marketing Challenges
6:14 - Hiring Strategies for Scaling Your MSP
9:01 - Building a Strong Team Culture
10:14 - Goals for Growth and Expansion
12:03 - Reaching the First Million in Profit
13:40 - Why Your Team Is the Key to Success

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