Скачать или смотреть Episode 072: Cancellation Reduction Framework Private Therapy Practice | The Better Outcomes Show

Get your free copy of the Cancellation Reduction Framework Here: https://rehabupracticesolutions.com/d...

What steps can we take in healthcare to reduce cancellations?

As I've written, spoken, and worked with clients about, cancellations cause your practice to bleed revenue and profitability. I've worked with some private therapy practices that have cancellation rates pushing 35-40%! So, understandably so, many private therapy practices spend a lot of time and energy on cancellation reduction. They text patients, call patients, email patients, send smoke signals or homing pigeons...well, maybe not those last two, but you get the point. Yet, despite all of this activity, they continue to experience high cancellation and no-show rates. Why? A lot of times, it's because they've failed to recognize one key piece in the patient onboarding process.

Well, this week, I'm sharing an interview I did for Paul Wright from Health Business Profits for a program he was putting together about reducing cancellations at private physical therapy practices. I also created the free Cancellation Reduction Framework, which is also available for free to our listeners.



What we cover in this Episode:

-The book Better Outcomes: A Guide to Humanizing Healthcare
-Taking a bottom-up approach to patient onboarding in private therapy practices
-The problem with cancellations and the importance of cancellation reduction
-The importance of your front desk staff in a private healthcare practice
-Leveraging person-centered principles to improve patient engagement and experience
-How we implement these processes at my clinic ProActive Rehabilitation & Wellness
-Achieving Better Outcomes by focusing on human interactions

Get Your Copy of "Better Outcomes: A Guide to Humanizing Healthcare" Now! https://amzn.to/3U84WmB

Are You Ready to Humanize Healthcare?

If you run a clinic or practice and are looking to develop a strategy that leverages best practices, new technology, and marketing/messaging in a way that returns the focus of healthcare to people, please reach out. We'd love to talk with you about how Rehab U Practice Solutions can help your clinic bring in more clients, retain them throughout their course of care, and create uniquely impactful experiences.

Learn More: https://rehabupracticesolutions.com
Podcast: https://rehabupracticesolutions.com/b...
Get the Book: https://amzn.to/3M2UZ6x
Book a call with me: https://calendly.com/rehabu/discovery

I also speak & train at healthcare organizations and events on topics related to leadership in healthcare, patient engagement & experience, integrated clinical care, interprofessional collaborative practice and marketing & communication strategy for rehabilitation professionals & organizations. My work on telehealth has been discussed in Forbes. I customize content for your specific audience and to meet your organization’s specific goals and objectives. My goal is to help you facilitate the outcome you want for your event, audience or organization. Learn more here: https://rehabupracticesolutions.com/s...

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