Скачать или смотреть Just Listen by Mark Goulston: 8 Minute Summary

BOOK SUMMARY

TITLE - Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

AUTHOR - Mark Goulston


DESCRIPTION:
📖 In Just Listen, psychiatrist and coach Mark Goulston reveals powerful techniques to turn impossible and unreachable people into loyal allies, devoted customers, and lifetime friends. Learn how to establish a positive first impression, listen effectively, and talk down an angry or aggressive person towards reason.


TIMESTAMPS:
⌚ 00:00 Introduction
⌚ 01:07 The Power of Listening
⌚ 02:26 The Science Behind Our Mirror Neurons
⌚ 03:06 The Three Thinking Layers in Your Brain
⌚ 03:51 Controlling Emotions for Effective Communication
⌚ 04:47 The Power of Being Vulnerable
⌚ 05:13 The Side-by-Side approach
⌚ 06:02 Guide to Empathy
⌚ 07:39 Final Recap



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