Скачать или смотреть B.S. Nagesh: Man Behind Shoppers Stop's Success | Paisa Vaisa | Anupam Gupta

Welcome to Paisa Vaisa In this incredibly insightful episode, we sit down with a true titan of the Indian retail sector, BS Nagesh, the founding employee (not founder, as he humbly corrects) of the iconic Shoppers Stop. From being the first employee in 1991, even before the economic reforms came in, Mr. Nagesh takes us on a fascinating journey of how he helped shape how India shops.

He shares the incredible story of launching the first Shoppers Stop in just 90 days before Diwali from a converted theater in Mumbai. Learn about the crucial early focus on experience with self-service and the challenges of convincing both customers and suppliers. Discover how the Indian consumer has evolved, the aspirations behind their choices, and the surprising lessons learned during the expansion across metro tier two three cities like Bangalore, Hyderabad, and Jaipur.

Mr. Nagesh also delves into the impact of e-commerce, revealing that Shoppers Stop was one of the first ecom companies in India. He shares his perspective on the future of omni channel retail, the role of shopping malls, and the crucial metrics for evaluating retail companies, emphasizing cash flow and margin per square foot.

Beyond his legendary role at Shoppers Stop after 34 years, Mr. Nagesh passionately discusses his current venture, TRAIN (Trust for Retailers and Retail Associates of India), and his mission to give back by empowering retail associates and persons with disabilities. This is a must-listen episode packed with invaluable business wisdom, personal anecdotes, and a deep understanding of the Indian market.

Listen on Spotify, Apple Podcasts, Amazon Music, JioSaavn, Gaana & more
Watch full episodes right here on YouTube
Explore more at ivmpodcasts.com

Connect with Anupam Gupta:
Twitter: @b50
Instagram: @b_50
LinkedIn: Anupam Gupta

Follow IVM Podcasts
We’re @ivmpodcasts on Facebook, Twitter & Instagram
.
.
.
.
.
.
.
.
.
.
00:00 – Becoming the First Employee of Shoppers Stop (1991)
01:12 – “Feel the Experience While You Shop” – The Brand Promise
05:40 – How the Indian Consumer Evolved in the ’90s & 2000s
09:08 – Expanding Across India: Lessons from Jaipur & Tier-2 Cities
16:27 – The HyperCity Experiment & Oversizing Errors
18:40 – Shopperstop.com in 1999: An E-Commerce Idea Before Its Time
20:48 – Experience, Convenience & Value – The Retail Trinity
25:40 – Untapped Retail Segments: Kids wear & 50+ Consumers
33:18 – Advice for Aspiring Entrepreneurs in Indian Retail
39:07 – From Truck Driver to Store Manager: Stories of Growth
41:05 – Pride, Respect, Inclusion & Development – The TRRAIN Journey
41:28 – Creating Retail Employees Day (12th December)
44:03 – When Business Meets Social Purpose: CSR That Matters
45:39 – The Next Mission: Impacting 1 Million Lives by 2032
48:23 – On Writing Books & The Challenges of Selling Them