Скачать или смотреть Rocket Money: Customer Support Associate (Remote) Work From Home Jobs 2024 |

Rocket Money empowers people to live their best financial lives by providing insights and services that help members save time and money. We’re seeking a full-time Customer Support Associate to join our mission-driven support team.

About the Role

Engage with members through an online chat platform to provide top-notch customer service.
Assist members with app-related questions, account management, and general issues.
Offer resources and guidance on maximizing Premium Memberships.
Escalate technical issues to engineering and communicate solutions to members.
Draft support articles and help create tutorials.
Use the Rocket Money app regularly, providing feedback on beta features.
The regular schedule includes weekends.

Apply now: https://boards.greenhouse.io/truebill...