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The Protection of Consumer Rights Act, 1986, is a key legislative framework in India designed to safeguard consumers' interests and rights. The act outlines various rights, including the right to safety, information, choice, and redressal. The Consumer Protection Councils, established at the central and state levels, play a crucial role in promoting consumer awareness.

Under this act, the Consumer Disputes Redressal Commissions were set up at the district, state, and national levels for the resolution of consumer complaints. These commissions provide a swift and accessible grievance redressal mechanism. Consumers can seek compensation for defective goods, deficient services, or unfair trade practices.

Additionally, the act addresses issues related to unfair trade practices and the misleading advertisement through its provisions. It empowers consumers to take legal action against violations of their rights, contributing to a more equitable marketplace. Though the Consumer Protection Act of 1986 has been superseded by the Consumer Protection Act, 2019, its historical significance in establishing the foundation for consumer protection in India remains noteworthy.