Скачать или смотреть Top AI Lessons from 2025 + What Customer Success Must Do in 2026

In this roundtable highlight, Customer Success leaders break down what actually happened with AI in 2025 and what CS teams need to focus on in 2026.

What we covered:
• 2025 AI reality check
• High-impact AI workflows using custom GPTs
• How the CSM role is evolving
• CS Ops as the AI orchestration hub
• New metrics and the rise of token consumption
• 2026 predictions for Customer Success

Thank you to our moderator and speakers:
Moderator: Bob Mathers
Speakers: Kristi Faltorusso, Maranda Dziekonski, Rob Zambito


👉 Subscribe for more insights on Customer Success, AI workflows, and leadership trends.
👉 Learn more about Trupeer and how we support customer content creation: https://www.trupeer.ai/

#CustomerSuccess #AIinCS #CSLeaders #CustomerSuccessStrategy #Trupeer #AIWorkflows #FutureOfCS #KristiFaltorusso #CSOps #CustomerExperience #2026Planning #SaaSLeadership