In this episode of The Cybersecurity Readiness Podcast Series, host Dave Chatterjee, Ph.D., speaks with Tim Callahan, Senior Vice President and Global CISO of Aflac, to unpack the realities of global security leadership and post-breach management in an era of relentless cyber threats.
Tim shares the principles behind an effective crisis management framework—rooted in preparedness, scenario-based exercises, cross-functional partnerships, and strong organizational culture. Drawing from years of hands-on experience, he discusses why practicing for extreme scenarios (“If you can plan for the zombie apocalypse, you can probably handle anything”) can dramatically improve resilience.
Listeners will learn how to strengthen response and recovery capabilities, the major pitfalls organizations face during ransomware incidents, the critical role of forensics and intelligence, the importance of transparent communication, and how empathy and culture influence cyber readiness. Tim also reflects on CPD (Commitment–Preparedness–Discipline) success factors and how to create a trustworthy, collaborative, “we-are-in-this-together” culture.
🔍 Key Topics Covered
Building a high-performance crisis management and cyber resiliency framework
Why scenario-based exercises are essential
Ransomware realities, attacker pressure tactics, and data exposure risks
Strengthening response, recovery, and post-breach operations
Importance of secure, offline, and read-only backups
How to partner effectively with Legal, HR, FBI, Secret Service, and intelligence teams
Culture-driven cybersecurity: empathy, candor, transparency, and employee ownership
Applying CPD (Commitment–Preparedness–Discipline) to sustain readiness
How leadership commitment influences security outcomes
💬 Memorable Insights from Tim Callahan
“If you plan for the zombie apocalypse, you can handle just about anything.”
“You can’t do a good job in post-recovery if you don’t do a good job in response.”
“When employees enjoy coming to work because we care, they feel ownership and protect the company.”
“Customers recognize when a company is a victim—and when it is doing the right thing.”
This episode is essential listening for CISOs, crisis managers, business continuity leaders, cyber risk executives, and teams responsible for building resilient, people-centered cybersecurity programs.
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