Скачать или смотреть Resolving Moodle Login Issues: A Step-by-Step Guide to Troubleshoot Redirect Problems

Struggling to log into your `Moodle` account? This guide offers clear solutions for overcoming the frustrating issue of being redirected back to the login page, helping you regain access quickly.
---
This video is based on the question https://stackoverflow.com/q/66299129/ asked by the user 'satyrFrost' ( https://stackoverflow.com/u/1530547/ ) and on the answer https://stackoverflow.com/a/66407413/ provided by the user 'satyrFrost' ( https://stackoverflow.com/u/1530547/ ) at 'Stack Overflow' website. Thanks to these great users and Stackexchange community for their contributions.

Visit these links for original content and any more details, such as alternate solutions, latest updates/developments on topic, comments, revision history etc. For example, the original title of the Question was: Cannot log into Moodle - redirects to login page with no error message

Also, Content (except music) licensed under CC BY-SA https://meta.stackexchange.com/help/l...
The original Question post is licensed under the 'CC BY-SA 4.0' ( https://creativecommons.org/licenses/... ) license, and the original Answer post is licensed under the 'CC BY-SA 4.0' ( https://creativecommons.org/licenses/... ) license.

If anything seems off to you, please feel free to write me at vlogize [AT] gmail [DOT] com.
---
Troubleshooting Moodle Login Issues: Solving Redirection Problems

Moodle is a widely used learning platform that serves educational institutions and organizations around the world. However, like any software, users may occasionally encounter issues when attempting to log in. One common problem is being redirected to the login page without receiving any error messages. In this guide, we will explore a specific case and provide an in-depth explanation of troubleshooting steps that can resolve the issue.

The Problem at Hand

In this case, foreign teachers using Moodle on a server located in China faced an intriguing issue: when attempting to log in, they were simply redirected back to the login page with no visible error messages. This occurred both when accessing the server from within the school network and from the outside.

Key Background Information:

Moodle Version: 2.92 (with plans for upgrade)

Server Environment: Linux-based virtual machine

Connection Methods: Direct access and via a web-based VPN

Previous Status: Users could log in without issues before certain changes were made.

Symptoms Observed:

Login page refreshes after entering credentials.

No error messages appeared, neither on the page nor in the developer tools.

Understanding the Solution

Step 1: Space and Performance Issues

The server administrators identified that the Moodle instance was running on a full virtual server, which could indeed affect performance and functionality. They cleared some folders to free up space but encountered persistent login issues.

Folders Cleared:

moodledata/trashdir

moodledata/sessions

Step 2: Config File Adjustments

One key finding was the config.php configuration file in the Moodle directory. The original setting provided the server URL using a domain name, while the suggested change was to use the server's IP address instead.

Original Configuration:

[[See Video to Reveal this Text or Code Snippet]]

Modified Configuration:

[[See Video to Reveal this Text or Code Snippet]]

This change was recommended due to issues related to domain name redirecting caused by the VPN service in use.

Step 3: Modifications in Server Configuration

In addition to changing the config.php file, administrators made modifications to the Nginx server configuration:

Original Server Name:

[[See Video to Reveal this Text or Code Snippet]]

Updated Server Name:

[[See Video to Reveal this Text or Code Snippet]]

These modifications were intended to address problems caused by improper domain redirection that might have been exacerbated by the VPN.

Conclusion: Success in Login Access

After implementing these changes, users could successfully log into Moodle. Although the technical details can sometimes feel overwhelming, the essential takeaway is that addressing configurations within both Moodle's files and server settings can lead to a resolution of these types of login issues.

Helpful Tips for Troubleshooting

When facing similar challenges:

Verify server space and resources.

Review configurations for both Moodle and the associated web server.

Collaborate with server administrators for insights and updates.

If you follow these structured troubleshooting steps, you can tackle Moodle login issues confidently and efficiently. For further assistance or community support, don't hesitate to reach out to forums or other Moodle resources.