Скачать или смотреть Why "Yes" to Custom Features Kills Your SaaS

Should you build custom features to win big clients? Bassem Hamdy warns that saying "Yes" too often creates a "Frankenstein Product" that is impossible to scale.

In this segment, Bassem explains the "XY Problem" framework—a method for digging deeper into customer feedback to find the real problem instead of just building what they ask for. Learn how to use your internal vision to "turf" (reject) bad requests and avoid putting "bandages on bullet holes."

🧟 The Frankenstein Product: The danger of building custom features for a single enterprise client (N=1) and why it kills scalability.
🐘 The "XY Problem": Why customers only see "the tail of the elephant" and why their proposed solutions are usually wrong.
🗑️ How to Say No: The specific filter Bassem uses to "turf" feature requests that don't align with the company vision.
🩹 Bandages on Bullet Holes: Why taking feature requests at face value solves the wrong problems.

⏱️ Timestamps
00:00 The "Custom Feature" Trap (Frankenstein Products)
01:10 Why "N=1" is a Problem for SaaS
03:03 The "XY Problem" Explained
04:10 Why Customers Define Solutions "Myopically"
05:03 How to "Turf" Misaligned Requests
06:05 Losing Deals Because You Said No

🎧 Watch the Full Episode:    • He Closed Enterprise Deals in 9 Days Witho...