Скачать или смотреть How do open communication and learning cultures directly impact team effectiveness

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This video, "How do open communication and learning cultures directly impact team effectiveness," draws on Google's research to explain how to build effective teams (0:15). The speaker highlights three core pillars for managers to focus on:

1. Develop Real One-on-One Relationships (2:53): This involves getting to know team members as individuals, beyond their job titles, by sharing personal stories to build trust (3:08).
2. Actively Encourage Open Communication (2:59): Leaders should initiate conversations and show that they value diverse opinions. A practical tip provided is to ask questions like, "Now that you've heard my ideas, let's make it better. What are your thoughts? What did I miss?" instead of just "any questions?" (3:32).
3. Create a Culture of Learning, Not Blame (3:01): This pillar is illustrated with an anecdote about a record label where a massive typo on an album cover led to a manager's response of "Let's go fix it" and "What broke in our process so we can make sure this never happens again," rather than anger or blame (1:47). The video emphasizes that removing blame allows mistakes to become opportunities for learning and improvement (4:50). An example of a team that normalized discussing failures by calling them "flippity flops" is also shared (4:28).

The video concludes by challenging viewers to implement the "What could we do to make this idea better?" question in their next team meeting to foster a more collaborative environment (5:18). 😘😘😘