How to Check the Status of Your Medicare Appeal Online

Acentra Health is the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for the 29 states highlighted in a map at https://www.acentraqio.com.

If you live in one of the states served by Acentra Health and you have Medicare, or if you are a healthcare provider providing services in one of the states served by Acentra Health and receive Medicare payments, you can use this online option to check the status of your appeal.

This video shows you how to use the case status tool on Acentra Health’s website to get updates about an appeal that has been filed.

As a BFCC-QIO, Acentra Health helps people who are on Medicare - and their families and caregivers - to file quality of care complaints and hospital discharge and skilled service termination appeals. We also offer Immediate Advocacy services to quickly resolve medical concerns.

Helpful links:

Case status tool: https://acentraqio.com/casestatus.aspx

Information for people who have Medicare: https://acentraqio.com/bene

Information for healthcare providers: https://acentraqio.com/providers


Publication No. R146810-47-7/2024. This material was prepared by Acentra Health, a Medicare Quality Improvement Organization under contract number with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy.