Скачать или смотреть Howard Rosen on AI, Algorithms, and Giving Clinicians an Hour Back Every Day

Summary
On this episode of Inside the Leader’s Mind, David Suson talks with Howard Rosen, CEO of Nova Insights, about using AI agents to give clinicians back time with patients instead of burying them in admin work. Drawing on two decades in film and television, Howard shows how storytelling, engagement, and asking “why?” sit at the center of meaningful technology. He shares the moment his early communication platform helped save a veteran’s life, how that reshaped his purpose as a leader, and why most organizations fear AI for the wrong reasons. They dig into what AI really is (and isn’t), how to humanize digital transformation, and how leaders can turn fear, messy careers, and fresh perspectives into innovation.

Takeaways

AI is algorithms, not magic. Most “AI” is probability and pattern-matching on existing data, not a thinking brain.

Engagement turns data into insight. Devices create data; asking patients questions creates actionable information.

Automating admin restores humanity. Howard’s agents automate 96–99% of admin work, saving clinicians about an hour a day.

Innovation lives outside your lane. Roughly 80% of innovation comes from outside the industry—if leaders invite in new voices.

New hires have a short “why” window. Their first weeks are the best time to surface broken processes others stopped questioning.

AI isn’t always the right tool. Sometimes simple automation beats AI, solving the real problem faster and cheaper.

Curious leaders ask “Why?” and “How could we?” That mindset turns obstacles and odd career turns into strategic advantages.

Soundbites

“There’s no such thing as AI the way people think. It’s algorithms, not magic.”

“Technology promised to save time, but clinicians now spend 40% of their day on admin. We’re giving that time back.”

“New employees have a unique window where they see everything that makes no sense. Leaders should mine that.”

“Sometimes the bravest leadership move is to say: we don’t need AI here—we just need better process.”

Timestamps
00:01 – Intro to Howard Rosen: from film and TV producer to CEO of Nova Insights in health IT and AI.
02:14 – The career pivot: diabetes education, early cell phones, and the idea that led to nine patents.
06:41 – How engagement + data reduce 30–day readmissions and keep patients out of the hospital.
09:11 – The night Howard’s platform helped save a veteran’s life—and how it changed his purpose.
12:21 – Firehose of data vs. time with patients: why clinicians spend 40% of their time on admin.
14:39 – What excites leaders about AI, and where governance, privacy, and security fears slow adoption.
17:11 – “There’s no such thing as AI”: demystifying the term and dealing with fear and hallucinations.
21:37 – 80% of innovation comes from outside the industry and why outsider thinking matters.
25:04 – The hidden value of new hires and their “why do you do it that way?” superpower.
28:49 – First steps for leaders overwhelmed by AI: simple daily questions to tools like ChatGPT.
34:31 – How a zig-zag career path—MBA to film to health tech—became Howard’s leadership superpower.
38:09 – Why AI is not always the answer and how to diagnose the real problem before throwing tech at it.

Contact links for the guest

Company: Nova Insights / Novapix – www.novapix.com

Email: [email protected]

LinkedIn: Howard Rosen – linkedin.com/in/howard-rosen-129

Keyword tags
Howard Rosen, Nova Insights, AI in healthcare, intelligent automation, clinical workflows, patient engagement, digital health, health IT, humanizing digital transformation, innovation in healthcare, leadership, Inside the Leader’s Mind, David Suson