Скачать или смотреть How AI Powered Procurement Orchestration Can Transform Procurement—A Webinar Cockroach Labs

Heading into 2024, the procurement team at Cockroach Labs was struggling to combat many of the problems that plague procurement organizations:

Inefficiencies and risks borne of complex, manual processes
The limitations and risks of siloed, legacy systems that lack seamless integrations and hinder cross-departmental collaboration
The tendency for crucial information to not be consistently updated across platforms, because the process for doing so is manual… etc.
They turned to process orchestration technology for help. They decided on Tonkean. And their procurement operations completely changed.

Before Tonkean, Cockroach’s procurement operations were entirely manual. Today, Cockroach has automated the entirety of its procurement intake process. Tonkean automates review cycles and approvals, including finance approvals, legal reviews, compliance reviews and procurement reviews. Employees now use Tonknean request NDAs and automatically monitor invoices.

The increase in efficiency extends beyond POs and general orchestration. Cockroach has also experienced an 83% reduction in ticket entry time. Prior to implementing Tonkean, the average ticket took 30 minutes to create. Now, the average ticket takes only 5 minutes on average due to Tonkean’s simplified requester experience and contextually-aware intake.

How did they do it? What did getting started with AI-powered process orchestration require? And where are they going with it next?