Скачать или смотреть Vertif Service Desk: Unified IT Management and Role Architecture

Vertif Service Desk serves as an integrated IT service management platform designed to optimize support workflows through automation and structured role architecture. The system utilizes role-based access control to provide customized dashboards for various users, ranging from high-level administrators to external clients and employees. Core functionalities include ticket lifecycle tracking, specialized SAP change request handling, and comprehensive human resources tools like attendance monitoring. By offering self-service portals, the software allows users to independently manage their profiles and report technical issues. Ultimately, the application centralizes client management and internal operations to ensure efficient oversight of a company's technical and administrative needs.