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eGov Symposium Andhra Pradesh - Valedictory Session - Shri Y Srujana Chowdhary, Hon’ble Union Minister of State for Science and Technology and Earth Sciences, Government of India

eGovernance is a subject, which is currently in a state of transformation. Basically, it is just the delivery of various citizen services at a much faster pace and in an efficient manner. Most of the people from AP Government say that because of the eGovernance, they are able to monitor many areas more efficiently and effectively. Also, we deliver the citizen services to make sure that their happiness index increases. Technology is not just about using a smart phone, but it’s about how we use it to enhance our basic necessities. Our country has 95 per cent mobile users, but we don’t have basic facilites like toilet. We should concentrate on how to use technology in a productive way. Therefore, there is a need for all of us to help, and that is why volunteer organisations need to be promoted. One thing that I have been coming across the states is that even our offices are not fully aware about right use of IT. They don’t have proper understanding and hence citizens naturally develop some kind of unhapiness towards adopting it