Learn how to handle found valuables during cleaning with clear, professional steps that protect client trust and your reputation. This guide covers found item protocol, reporting lost or missing items, documenting discoveries with timestamps and photos, and secure handoff procedures when the client is absent. Ideal for house cleaners, janitorial staff, and property managers, we explain chain of custody basics, how to avoid common mistakes like moving items or poor documentation, and best practices for communicating with supervisors and clients. Follow these actionable tips to reduce liability, improve customer satisfaction, and maintain transparent records for disputes or insurance claims.
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found item protocol, reporting found items, cleaning discovery procedures, documenting valuables, chain of custody for cleaners, handling missing items, janitorial best practices, homeowner communication, secure handoff steps, cleaning liability prevention
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