Скачать или смотреть How Domino’s Built a 2,000-Store Empire Across India?

In this episode, we sit down with Saumya Garg, the former Head of Transformation at Jubilant FoodWorks, to uncover the real secrets behind building India’s most successful pizza empire.

Jubilant FoodWorks is the powerhouse that brought Domino’s Pizza, Dunkin Donuts and Popeyes to India, and scaled Domino’s to 2,000+ stores while setting new benchmarks in delivery, operational efficiency, and brand localization.

In this episode, Soumya shares:

The inside story of Domino’s pan-India expansion and how they opened 2,000+ outlets
Why Domino’s chose company-owned stores over the franchise model in India
The tech and process secrets powering their legendary 30-minute delivery
How Domino’s beats Pizza Hut with hyperlocalization
Lessons in scaling, operations and creating a winning culture

Chapters:
00:00 Intro
01:28 Jubilant's Portfolio Mix
02:52 Jubilant's Ownership Structure
03:58 Behind Domino’s 30-Min Delivery
06:49 Handling Order Surges
08:12 Why Domino’s Beat Pizza Hut
11:13 Use of AI in Domino’s Kitchen
12:25 Serving Unusual Customer Requests
16:25 Why Cloud Kitchens Are Failing
19:01 Will Domino’s Become a Healthy Brand
20:39 10-Min Delivery Competition
23:01 Domino’s India Team Culture