Скачать или смотреть Exploring the Agent Experience: Empowering People in the Age of AI

What does it really take to create a better experience for contact center agents—and why does it matter?

Join Aspect’s VP of Growth, Dan Nordale and Director of Strategic Solutions, Ian Storm as they explore how organizations can elevate the agent experience through:
Upskilling and career development
Empathy-driven training
Smart automation that removes repetitive tasks
Creating real career paths in the contact center

Hear from industry leaders and partners on why investing in people is the key to better customer outcomes—and how AI can support, not replace, the human touch.

Subscribe for more insights on the future of work, CX, and AI-powered transformation.

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