Скачать или смотреть How to Put "Employees First" Into Practice (Your Questions Answered!)

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Watch the full video here:    • Why Employees First Organizations Thrive  

00:00 Employees First, Customers Second
00:20 Is Jeff Bezos wrong about “obsessing” about the customer?
00:56 What metrics should I use when adopting an “employees first, customer second”strategy?
01:57 What are practical steps for flipping accountability in companies that rely heavily on traditional hierarchies?
02:57 How can managers prevent customer dissatisfaction in the short term?
03:53 What industries are best suited for an "employees first" strategy, and which ones aren’t?
04:40 What are common mistakes companies make when trying to implement an "employees first" strategy?
05:35 Why does the C-Suite always seem to be only invested in the bottom line, and not employees?

//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.

He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.

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