Скачать или смотреть Sales Cloud Keynote | Accelerating Growth with Agentforce | Dreamforce 2024

This Sales Cloud keynote addresses the next era of selling: the move from predictive and generative AI to autonomous AI. The vision is simple: eliminate manual work so sellers can focus entirely on customers. Sales Cloud now automatically captures and logs all activity from calls, emails, and meetings, ending the need for manual data entry. This autonomous data foundation powers features like Guided Selling, a “GPS for sales teams” that provides step-by-step directions to close deals faster. The keynote also introduced AI-powered agents, including an Agent SDR for 24/7 multi-channel prospecting and an AI Sales Coach that delivers real-time insights. Rather than stitching together unsecured, DIY systems, Salesforce offers a trusted, out-of-the-box platform that unifies data, AI, and automation in the #1 AI CRM. The result: streamlined workflows, higher productivity, and faster growth from pipeline to paycheck.

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