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Henry Ford Health System Receives Prestigious 2011 Malcolm Baldrige National Quality Award

Learn more: http://www.henryford.com/body.cfm?id=...

Henry Ford Health System has been named a 2011 Malcolm Baldrige National Quality Award recipient, one of the most prestigious national awards for performance excellence.

Henry Ford was one of only four 2011 recipients and the only organization in Michigan. An award ceremony is planned for April 2012.

"The Malcolm Baldrige National Quality Award is a symbol of the highest standards of excellence, and we are extremely proud and humbled to have been selected," says Nancy M. Schlichting, CEO of Henry Ford Health System.

"Participating in the Baldrige Performance Excellence Program has prepared Henry Ford to continue to serve our community, our State and our country with vision, innovation and a relentless focus on achieving world-class quality and service to our patients and their families, and providing the best workplace for our employees and physicians."

"The Baldrige examiners saw what we recognize in our team members every day - that they are national role models for performance excellence who demonstrate pride and passion in what they do, continually striving for improvement," says Schlichting.

"While we have repeatedly been acknowledged across the country for our clinical excellence, the Malcolm Baldrige Award also validates our business acumen, our energizing and focused organizational culture, and the role that Henry Ford Health System plays as a major influence on the economic and health transformation of our great city and state," says Bob Riney,
President & Chief Operating Officer, Henry Ford Health System.

Learn more about the award and the Baldrige journey: http://www.henryford.com/body.cfm?id=...