Скачать или смотреть Kaluza Agent Experience

We know that most of the time, customer account issues can be solved – or avoided altogether – simply by ensuring the data for each customer is consistently accurate, accessible, and easy to understand.

Kaluza enables energy companies to provide their customers with live information on their account and empower them to make quick and simple changes online. When they choose to call their energy company regarding more complex issues, they receive a far quicker and more effective service than ever before.

With Kaluza, customer support agents can deliver excellent service that doesn’t require navigating across multiple systems. Instead, the platform streamlines their working experience, allowing them to spend less time troubleshooting internal systems and more time solving customer issues.

By lowering costs to serve in this way, Kaluza enables energy companies to instead invest in innovating the low-carbon products and services of the future.

Discover more on https://www.kaluza.com/