Running a Hotel at Age 21 (with Anam Milfer)

Part-time jobs are often seen as mundane, merely a way to earn some extra cash. That’s exactly what Anam thought when he worked as a front office staff member in Melbourne. However, once he shifted his mindset from seeing it as just a job to viewing it as a platform for personal growth, he was inspired to launch his own boutique hotel.

In this episode, Aadi and Thong sit down with Anam, now a hotel owner at just 21, to explore the highs and lows of his journey. Tune in now and learn how Anam keeps the business thriving during off-seasons and his unique management style that keeps operations running smoothly.

Timestamps
0:00 - Intro
2:00 - The Anam Hotel
6:40 - Hospitality differences between Melbourne and Sri Lanka
11:00 - How to motivate employees to provide great customer service
17:20 - Overcoming financial challenges
27:20 - Strategies for getting the first customers
33:40 - Start-Up Link at UniMelb
38:35 - Working at a start-up

Book Recs
Can’t Hurt Me by David Goggins
Unfair Advantage by Ash Ali and Hasan Kubba