Resolving workplace conflict

Do you have large workplace conflict to resolve? Maybe an employee was brought back to work after a contentious disciplinary process. Maybe two groups have lost respect for each other and seek to undermine each other's work.

Whatever the conflict, workplace restoration is a process for bringing harmony back to the workplace. It is not mediation, training or facilitation although all of that may be a part of it. Michelle Phaneuf talks about the process and how how it can make a difference in conflict-ridden workplaces.

0:00 Intro
1:05 What is workplace restoration?
1:45 The foundational principles
2:43 Mediation is a piece
3:31 The process
6:24 Who should be on the restoration team?
7:17 Can HR professionals do this?
7:46 Can HR really be effective if they aren't independent?
8:31 Dealing with skeptics
9:13 A success story!
11:41 Tips and more info

Michelle's website: https://workplacefairnesswest.ca/