AI to Drive Value and Experience for Service w/ Ashok Kartham, Circuitry.ai

AI continues to be a top investment for service organizations across all verticals. As the expectations and applications of this game-changing technology continue to expand, some organizations seem to be at risk of pursuing the “advanced” while losing sight of the “relevant”. To succeed along this journey, organizations would do well by learning from the incremental value perceived by those whom AI is meant to empower.

Join the inService™ Podcast Live on Thursday, October 17th, as Circuitry.ai CEO and Founder, Ashok Kartham, stops by the studio. He’ll share his observations and lessons learned from organizations who are utilizing AI to successfully influence the frontline’s experience (a path to higher productivity) and the customer’s experience (strongly impacted by product uptime).

Ashok Kartham is founder and CEO of circuitry.ai, a decision intelligence platform for manufacturers to optimize sales, service, customer outcomes. Cirucitry.ai provides Service Advisor to provide answers, guidance, and recommendations to customers, field service, and contact centers.